Terms of Service
Last updated: January 2025
1. Acceptance
By creating an account or using The Small, you agree to these terms and any policies referenced by them.
2. Accounts
You are responsible for keeping account credentials secure and for activity performed through your organization.
3. Subscriptions and billing
Paid plans, modules, plugins, and usage-based resources are billed according to the selected plan and billing cycle.
4. Acceptable use
You may not misuse the service, interfere with platform security, or use The Small for unlawful activity.
5. Customer data
You retain ownership of your business data. We process it to operate, secure, support, and improve the service.
6. Availability
We work to keep the service reliable, but maintenance, outages, or third-party provider issues may affect availability.
7. Termination
You may stop using the service at any time. We may suspend or terminate access for misuse, non-payment, or legal reasons.
8. Contact
For terms or billing questions, contact support@the-small.ai.